Privacy Policy

Information We Collect

When you use our motion graphics learning platform, we gather specific data to provide you with educational services. This includes your name, email address, and payment details when enrolling in courses.

We track your learning progress automatically, including completed lectures, quiz scores, and time spent on materials. Your IP address and device information help us maintain security and optimize the platform for different devices.

How We Use Your Data

Your information powers your learning experience. We use it to deliver course content, track your progress, send you important updates about lectures you've enrolled in, and process payments securely.

We analyze anonymized usage patterns to improve our courses and platform performance. If you contact support, we'll use your information to resolve your issues quickly and effectively.

Data Sharing and Third Parties

We don't sell your personal information. Period. We share data only with essential service providers who help us operate the platform, like payment processors and email delivery services.

These partners are contractually bound to protect your information and can only use it for the specific services they provide to us. If required by law, we may disclose information to comply with legal obligations or protect our rights.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and understand how you navigate the platform. Essential cookies are necessary for basic functionality and can't be disabled.

Analytics cookies help us see which courses are popular and where students struggle. You can control optional cookies through your browser settings, though this might limit some features.

Your Rights and Controls

You can access, correct, or delete your personal information anytime through your account settings. Export your learning data or request a complete copy of everything we have about you.

Unsubscribe from marketing emails with one click, though we'll still send essential course updates. If you close your account, we'll delete your personal data within 30 days, keeping only what's required for legal compliance.

Data Security

We protect your information with industry-standard encryption during transmission and storage. Our systems undergo regular security audits and we maintain strict access controls for staff members.

While we take security seriously, no online system is completely invulnerable. We'll notify you promptly if a breach affects your data and take immediate steps to minimize any harm.

Children's Privacy

Our platform is designed for learners aged 16 and older. We don't knowingly collect information from younger users without verified parental consent.

If you believe a child has provided us with personal information, contact us immediately at help@rixalione.com and we'll delete it from our systems.

International Data Transfers

As an international learning platform, your data may be processed in countries with different privacy laws than Australia. We ensure appropriate safeguards are in place wherever your information travels.

We comply with applicable data protection regulations including GDPR for European users and maintain standard contractual clauses with international partners.

Changes to This Policy

We update this privacy policy occasionally to reflect new features or legal requirements. We'll notify you of significant changes via email or a prominent notice on the platform.

Continuing to use Rixalione after changes take effect means you accept the updated terms. Review this page periodically to stay informed about how we protect your privacy.

Contact Us

Questions about your privacy or this policy? Reach us at help@rixalione.com or call +61397446308 during business hours.

You can also write to us at 9c/482 Casuarina Way, Casuarina NSW 2487, Australia. We'll respond to privacy inquiries within 7 business days.